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Privacy Policy

A LEGAL DISCLAIMER

Effective Date: 05.02.2025

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1. Introduction
Welcome to TwinSpace® (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website twinspace.co.uk (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.

 

2. Information We Collect
We collect the following types of information:

  • Personal Information: When you request a quote, contact us, or subscribe to our services, we may collect personal details such as your name, email address, phone number, company name, and location.

  • Usage Data: We collect information about how you interact with our Site, such as your IP address, browser type, pages visited, and time spent on the Site.

  • Cookies and Tracking Technologies: We use cookies to enhance your experience, track website performance, and analyse traffic. You can manage cookie preferences through your browser settings.

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3. How We Use Your Information
We use the information we collect to:

  • Provide, operate, and maintain our services.

  • Process quotes and respond to inquiries.

  • Improve user experience and optimise our Site.

  • Send marketing communications (only if you’ve opted in).

  • Comply with legal obligations and protect our rights.

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4. Sharing Your Information
We do not sell your personal information. However, we may share your information with:

  • Service Providers: Trusted third parties that help us operate our Site, process payments, and deliver services.

  • Legal Requirements: If required by law or to protect the rights, property, or safety of TwinSpace, our users, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

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5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

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6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:

  • Access, correct, or delete your personal data.

  • Object to or restrict processing.

  • Withdraw consent at any time (where processing is based on consent).

  • Lodge a complaint with a data protection authority.

 

To exercise these rights, please contact us at info@twinspace.co.uk

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7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

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8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information from our records.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:

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TwinSpace Ltd
3rd Floor, 86-90

Paul Street, London

EC2A 4NE


Email: info@twinspace.co.uk

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